Refund Policy
Last updated: October 26, 2026
7-day money-back guarantee: full refund if you request it by email within 7 days of purchase.
How to ask for a refund
Email hello@onwardbillingcoding.com within 7 days of your purchase date. Please send it from the email address you used at checkout, or include that address and the name on your order. You don’t need to give a reason.
What happens next
- We refund the full $249 to your original payment method through Stripe.
- Your bank or card company usually shows the refund within 5 to 10 business days.
- Your course access ends, and no Certificate of Completion will be issued for that purchase.
After 7 days
Requests made more than 7 days after purchase are not eligible for a refund, except where the law requires one.
Questions or problems
If something isn’t working, please email us first. We’re happy to help.
Important disclaimers
- Not accredited. The Program is not accredited or approved by any state board or accrediting agency.
- No guarantee. No job or exam result is guaranteed. The course is offered for general learning and to help you study for the AAPC CPC® exam.
- Not affiliated with AAPC. Onward Billing & Coding is not approved by, endorsed by, or affiliated with the American Academy of Professional Coders (AAPC) or the National Healthcareer Association (NHA). The CPC® credential is awarded only by AAPC. CPC® is a registered trademark of AAPC. CPT® is a registered trademark of the American Medical Association.
- Not a credential. The Certificate of Completion shows that you completed the course. It is not a professional certification, license, or credential.
Contact us
Onward Billing & Coding
220 S. Front St., Clearfield, PA 16830
Email: hello@onwardbillingcoding.com